Cross-training program increasing current counselor staff capacity to enhance the counseling, advisement, and support that Latino and other low-income students receive as they transition from non-credit to credit studies. This program meets specific needs of first-time minority students to increase their enrollment and retention.
Institution:
LaGuardia Community College - CUNY
Academic Level:
Associate
Issue Area:
Retention
Year:
2009
Designation:
SEMILLAS
Key Personnel:
Blaber, Mimi
Address:
CUNY Immersion Program
Address 2:
La Guardia Community College
City:
Long Island City
State:
NY
Zip:
11101 Goal/Mission:
- Increase staff capacity to support Latino and other low-income students through cross-training of five counselors.
- Increase the number of Adult and Continuing Education students who enroll in credit classes by 6%.
- Increase the number of Adult and Continuing Education students who persist through their first year of college by 5%.
Outcome:
Around 120 students were served through CRECER. Of these, there was a 100% conversion rate, meaning that all 120 students transitioned from Adult and Continuing Education and enrolled in credit classes. Of the 120 students, 75.8% (N=91) persisted through the fall 2009 term. In addition, 78.3% (N=94) were retained (i.e., enrolled) for spring 2010, an increase of 9%, or 4% greater than the projected target. The project served as a catalyst for a cultural shift that resulted in partnerships between the non-credit and credit side. These partnerships helped students by streamlining processes and providing a clearer pathway in terms of career options.
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